Ancient Craftsmanship Meets Modern Elegance

Yes, absolutely. All our tea cups undergo rigorous quality testing to ensure they are food-safe, non-toxic, and durable for everyday use. Our selections include both contemporary pieces and traditional vessels that families have trusted for generations. We only work with suppliers who meet international safety standards.

Most of our porcelain and ceramic cups can be hand-washed gently with lukewarm water and mild soap. Avoid sudden temperature changes to prevent cracking. For zisha clay teapots, rinse with hot water after use to keep the pores open and enhance seasoning. Our product pages include specific care instructions for each item. We also have a detailed guide on our blog covering traditional and modern care methods.

Yes, we ship to all major cities and towns across Bulgaria. Our standard delivery takes 3-5 business days. All orders are carefully packaged with protective materials to ensure your tea cups arrive in perfect condition. International shipping to neighboring countries is also available. For specific delivery information or expedited options, please contact us directly.

We stand behind the quality of every product we sell. If an item arrives damaged or defective, we will replace it or process a full refund. If you are not completely satisfied with your purchase, we accept returns within 30 days of purchase (items must be unused and in original condition). Please contact our team to initiate a return. We also offer exchanges if you'd like to select a different piece.

We maintain a comprehensive blog with articles on tea varieties, brewing techniques, ceremonial traditions, and the history behind our collections. Each product listing includes detailed information about the artisans and regions involved. We also offer email support and are happy to provide personalized guidance based on your interests and experience level. Many of our customers have found our blog to be an invaluable resource for deepening their tea knowledge.